At The Grey Luxury, we are committed to ensuring your orders arrive safely and in a timely manner.
- Shipping Method: All our orders are shipped via DHL Express, a trusted global courier service known for secure and fast deliveries.
- Shipping Locations: We ship worldwide from our central warehouse in Hong Kong.
- Delivery Time:Orders are typically delivered within 10–15 business days from the date of dispatch.Please note that delivery times may vary slightly depending on your location and any customs delays.
- Processing Time: All orders are carefully inspected and packed within 2–3 business days after payment confirmation.Once dispatched, you will receive a tracking number via email to monitor your shipment in real time.
Customs & Duties
- International shipments may be subject to customs duties or taxes based on your country’s regulations.
- These charges, if any, are the responsibility of the buyer.
Shipping Confirmation
You will receive an email confirmation once your order has been shipped, including your DHL tracking number.
Questions?
If you have any questions regarding your shipment, feel free to contact us or reach us on WhatsApp:
+33 756 756 719